Privacy Policy
This privacy policy explains how Thirsty Softdrinks Ltd. collects, uses, and protects your personal data when you use our website.
Topics Covered
- What data we collect
- How we collect your data
- How we use your data
- Legal basis for processing your data
- How we store your data
- Payment processing
- Marketing
- Your data protection rights
- Cookies
- Privacy policies of other websites
- Changes to this policy
- How to contact us
- How to contact the regulator
What Data Do We Collect?
Thirsty Softdrinks Ltd. may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order information
- Technical information such as IP address, browser type, and device data
How Do We Collect Your Data?
You directly provide most of the data we collect. We collect and process data when you:
- Place an order on our website
- Create an account
- Contact us via email or telephone
- Subscribe to marketing communications
- Use or view our website through your browser’s cookies
How Will We Use Your Data?
Thirsty Softdrinks Ltd. collects your data so that we can:
- Process and deliver your orders
- Manage your customer account
- Provide customer support
- Prevent fraud and maintain security
- Improve our website and services
- Send marketing communications where you have opted in
Legal Basis For Processing Your Data
Under UK data protection law, we rely on the following lawful bases to process your personal data:
- Contractual necessity – to process and deliver orders you place with us.
- Legal obligation – to comply with tax, accounting, and regulatory requirements.
- Legitimate interests – to improve our services and protect our business from fraud.
- Consent – where you have agreed to receive marketing communications.
How Do We Store Your Data?
Thirsty Softdrinks Ltd. securely stores personal data on protected servers with restricted access and appropriate technical and organisational security measures.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Order records and related financial data may be retained for up to 6 years to comply with UK tax and accounting regulations.
Payment Processing
Payments made on our website are processed securely through trusted third-party payment providers.
Thirsty Softdrinks Ltd. does not store or have direct access to full payment card details. Payment information is handled securely by the payment processor in accordance with their security and privacy policies.
Marketing
We may send you information about our products or services if you have chosen to receive marketing communications.
You may opt out of marketing at any time by using the unsubscribe link in emails or by contacting us directly.
Your Data Protection Rights
Under UK data protection law, you have the following rights:
Right of access – You may request copies of your personal data.
Right to rectification – You may request correction of inaccurate information.
Right to erasure – You may request deletion of your personal data in certain circumstances.
Right to restrict processing – You may request limits on how your data is used.
Right to object – You may object to certain types of processing.
Right to data portability – You may request transfer of your data to another organisation.
If you make a request, we will respond within one month.
To exercise any of these rights, please contact us:
Email: sales@thirstydrinks.com
Phone: 01619987250
Cookies
Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information.
We use cookies to improve user experience, analyse website traffic, and support marketing activities.
Where required by law, we will request your consent before placing non-essential cookies on your device.
For more information about cookies, visit: www.allaboutcookies.org
Privacy Policies Of Other Websites
Our website may contain links to other websites. This privacy policy applies only to our website, so if you click a link to another website, please review their privacy policy.
Changes To This Privacy Policy
Thirsty Softdrinks Ltd. keeps this privacy policy under regular review and updates it when necessary.
This policy was last updated on 13 March 2026.
How To Contact Us
If you have any questions about this privacy policy or the data we hold about you, please contact us:
Email: sales@thirstydrinks.com
Phone: 01619987250
How To Contact The Regulator
If you wish to make a complaint about how we handle your personal data, you may contact the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
