Shipment processing time
All orders are processed within 2-5 business days. Orders are not taken on weekends or holidays, and shipments and deliveries do not occur on weekends or holidays. If we are experiencing a large influx of orders, or if you have a larger order, your order may be delayed. We will make contact with you by the same means you contacted us, email or telephone, if we need to inform you of change to your shipment time.
Standard shipping up to 25kg us £9.99 + VAT. Any additional 5kg onto the base 25kg will be charged as an extra £5. Larger orders are shipped on pallets. Order confirmation will be sent via email. Please note, Thirsty Softdrinks Ltd. is not liable for any customs and taxes applied to the order. Any and all feed imposed during or after shipping, such as tariffs and taxes, are liable to the customer. Moreover, we are not liable for any damages or losses to products during shipping, since we ship orders via a third party. If your order is damaged, please contact either the shipment carrier or our company to file a claim. It is imperative that you do not open or remove the packaging if you want a refund. Please see our returns policy for further information, and our company’s guidelines on how to secure a refund. For more information, do not hesitate to contact us either at firstname.lastname@example.org or call us at 01619987250